FAQ

What are Solution Manuals and what are they used for?
A Solution Manual has all the answers for all the many questions and exercises for a related textbook. You can use it to check answers (step by step in many cases). These materials save you time and help you understand the material. With these Solution Manuals you can improve your studying and also get higher marks on assignments!

What are TestBanks and what are they used for?
A Test Bank has all the answers to questions, essay questions, problems, multiple choice questions, true/false, and exercises for a related textbook. A Test Bank contains all the questions your professor may use to make up their exams. When it comes to making exams most professors 99% of the time use these materials for their exams. To be ready for any questions in your exams, you can use the testbank to study questions that most likely will appear in your next exam!

Will I be receiving a hard physical copy of the materials?
No. The materials are either Microsoft Word documents, PDF, or text files that have been zipped. A zipped file is simply a file that has been compressed to save space and thus the time it takes to download such a file. With that said you can copy, save, edit, and print the materials to your liking.

Is my payment and credit information safe and secure?
Defiantly yes. All payments are made through SSL (Secure Socket Layer) encrypted via PayPal. Shop with confidence as we are a PayPal Verified Merchant. We ensure that your entire visit is a safe, pleasant experience.

Wait, how do I know that you are for real?
Don’t worry! We provide a chapter sample of your desired title so that you can make sure that we’ve got what you need. Don’t be fooled by others out there who claim to have every title in existence and sell their materials for dirt cheap prices or even worst high prices? Your in good hands, our experience is unsurpassable.

How do I receive my files after payment?
INSTANTLY! Once your payment is processed you will instantly be redirected to your download link. A instant download link will be sent your email.

How do I unzip and view the zipped files?
The easiest way to unzip a file is to double-click it. A window with the zipped files contents will open. You can click Extract all files or drag the files out of the window to the desired location (example: the desktop). If you choose to click extract all files, the files will be extracted (unzipped) in the same location as the original file unless you specify a location in the Select a Destination and Extract Files box that appears when you choose to extract them.

What if you don’t have the title and materials I need?
At SMTB Shop we love to cater to you! So if you don’t see we have the title and/or materials contact us with the specific information on your request, such as the title, author(s), edition, publisher, and if you are looking for the Solution Manuals or Test Banks via email at contact@itestbank.com. We will do our best in fulfilling your request promptly and delivering your title at a reasonable price. Please note in rare instances titles outside of our inventory may be sold at an above average price.

How can I contact you if I have any more questions, concerns or comments?
Feel free to contact us via email at contact@itestbank.com or you can click on the Contact Us link and fill out the form. We will be sure to get back to you as soon as possible, usually within minutes.